December 04, 2019 - 1068 views
The independent health services watchdog for North Wales – the North Wales Community Health Council (NWCHC) - has now confirmed further dates for listening and engagement events across the region.
These events will give people the opportunity to share their views and experiences of some major changes made in March of this year to the provision of Vascular Services.
The NWCHC will be hosting a series of events across all six counties of North Wales, inviting NHS staff, patients, their carers and their families to talk about Vascular Services.
The first event held last week in Pwllheli, was well attended and people were pleased that the NWCHC had provided them with an opportunity to air their views.
Further events will soon be arranged in other counties and information will be published in due course.
Mr Geoff Ryall-Harvey, Chief Officer for NWCHC said, "Since the changes have been made to some of the Vascular Services, we have been monitoring the patient experience of the service. Over recent months however, we have been aware of an increased level of concerns in respect of the impact of the service change.’
"We have raised these concerns with the Betsi Cadwaladr University Health Board (BCUHB) and are pleased to learn that the BCUHB intends to carry out a thorough review of the performance of the service and the impact of the changes made to the service to date".
Mr Ryall-Harvey went on to say, "We are holding these events in order to allow people to talk to us about specific issues concerning their experiences of Vascular Services across North Wales.
"The events will be structured around a number of aspects such as compliments, concerns and complaints, care planning, care provision and communication".
"We understand that in some instances, people might wish to share experiences in a confidential way and we will ensure that there is a safe space for such discussions to take place".
The newly confirmed dates local to Conwy are:
24th January 2020 from 10.30am – 12.30pm at Aberconwy MIND, 3 Trinity Square, Llandudno, Conwy LL30 2PY
28th January 2020 from 2.00pm – 4.00pm at Colwyn Bay Cricket Club, 77 Penrhyn Avenue, Rhos-on-Sea, Colwyn Bay, Conwy LL28 4LR
Should you wish to attend any of the events or for further information please contact the North Wales Community Health Council on tel: 01248 679284 (nb there is an answerphone system in operation – please leave a message and a member of their team will be in touch) or e-mail yourvoice@waleschc.org.uk
You can also register attendance via our SurveyMe app by using the following link:
