February 26, 2021 - 885 views
Conwy’s Council Tax team are reminding residents to be vigilant and beware of phone and text scams. As a result of lockdown there has been an increase in cases across the UK and locally in the county.
"If you receive a telephone call or text message claiming your council tax account is in arrears, or that you’re entitled to a council tax refund, please do not give your bank details.
"As with any cold call, if you’re in any doubt, take the caller's number and check that it is valid. Anyone working in a professional capacity won't mind you doing this.
"It’s also worth regularly reminding elderly relatives and friends to be cautious with their personal and bank details."
Conwy residents can also get free help and advice on Council Tax and Benefits direct from the Council by phoning (01492) 576607 or emailing counciltax@conwy.gov.uk or online at www.conwy.gov.uk/counciltax
