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Have your say on care and support across North Wales


February 06, 2026 - 253 views

People across North Wales are being invited to share their experiences of care and support as part of an ongoing review of the region’s Population Needs Assessment.

The North Wales Regional Partnership Board says the information will help shape how health and social care services are planned and delivered in the years ahead.

The Population Needs Assessment is a statutory review that gathers detailed information about the care and support needs of adults, children and unpaid carers in the six counties of North Wales. It forms the basis for planning services and setting priorities for the region’s local authorities, Betsi Cadwaladr University Health Board and partner organisations.

Published assessments, such as the most recent full report from April 2022, look at current services, what is working well and where gaps exist, helping authorities understand how needs may change in future. Previous reports have highlighted, for example, changing population patterns including an increase in older residents who may require support.

The Regional Partnership Board, established under the Social Services and Well‑being (Wales) Act 2014, brings together all six North Wales local authorities, the health board, Public Health Wales and other statutory and voluntary partners to oversee integration and planning of health and social care services.

The board is now seeking views from residents, carers, service users, voluntary organisations and professionals who work in care. An online survey — which has no closing date — allows people to share their own experiences of care and support services, what they see working well, and ideas for improvement or redesign.

Feedback will be used to help update the Population Needs Assessment and the associated regional plan, which sets out actions and priorities for health and social care across North Wales. The results will also be shared with organisations involved in delivering services, while individual respondents’ identities will not be published.

Officials stress that people can contribute at any time, whether they are describing personal experiences of using care services, speaking from professional roles in the sector, or offering insights from their community or voluntary work. The board hopes broad participation will lead to services that better meet the needs of all parts of the North Wales population.

Take the survey here: Care and support in North Wales – tell us what matters