West End's Post Office in running for customer award

Clwyd West MS Darren Millar has welcomed news that a Post Office in his constituency is in the running for an award for the excellent services it has provided during the Covid-19 pandemic.

Conway Road Post Office in West End Colwyn Bay, is a finalist in the ‘Better for Customers’ category of the Post Office’s ‘We’re Stronger Together’ regional awards for the North West and North Wales region.

The awards recognise the efforts made by postmasters across the region to keep branches open during the Covid-19 pandemic and serving their local community.

Post Office Area Manager Sarah Bow, said: “Conway Road Post Office was nominated for our Better for Customers award as they have demonstrated exceptional commitment to their customers during the pandemic

“Postmaster Rose Thomas has singlehandedly run her branch, providing essential services to customers old and new.

"She has gone out of her way for her customers, including going to the wholesalers to diversify her retail offering to suit the needs of the community.

“Rose is always there for her customers: listening to their needs, being empathetic, and making her branch a safe and welcoming environment.”

Darren said; “I would like to congratulate Rose and the team at Conway Road Post Office for making it to the finals. They have clearly gone above and beyond for their customers during this pandemic and it is only right that they are rewarded for their efforts.

“I would like to thank them for the fantastic service they are providing and wish them the best of luck in the awards.”