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Residents warned of Council Tax refund scam


March 21, 2019 - 1100 views

Residents in Conwy are warned to be vigilant following reports of a phone and text scam.

A number of incidents have been reported across Wales where text messages or callers claim they can help the householder get a Council Tax refund, they then go on to ask for personal bank account details.

Residents are advised to never give their personal banking details over the phone unless they are 100% sure they are speaking to a professional individual working on behalf of a recognised organisation.

If in any doubt, take the caller's number and check it’s valid.  Anyone working in a professional capacity won't mind you doing this.

It’s also worth regularly reminding elderly relatives and friends to be cautious with their personal and bank details.